Collection and Accessories
Domestic• Orders are delivered to you by our courier service, either USPS or UPS, and will arrive between 2 - 10 business days. Due to COVID timeframes please note that areas considered as remote may take longer.
• Please be sure to indicate your daytime address where someone can take the delivery. We do not take any responsibility for missing/stolen/damaged packages after delivery.
• At peak times there can be courier delivery delays that are beyond our control.
We send our orders with Registered Post.
• Despatch takes between 1-2 days after order is placed
• Order delivery should take place between 4-21 business days (delivery may take up to 90 days to some countries due to COVID delays, so please be patient).
• You will receive an email from us letting you know that your order has shipped. This service is NOT trackable. The tracking number you receive is a consignment ID and is for delivery purposes only.
• Please do not contact us about your order unless it has been more than 21 business days since your order was lodged. Once an order has been shipped and confirmation emailed to you, Rue Stiic is no longer responsible for goods shipped.
• Once the order arrives in the destination country, please contact your local post service for updates.
• Signature required on delivery at most destinations. If you are not at home to receive, the package will be delivered to your local post office and a delivery slip left with pickup details. You will need identification to collect.
• Please check with your local post office if you experience problems during shipping.